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Warranty Coverage
Because these items are pre-owned, they are not covered by the original manufacturer’s warranty. Realistic Graphic INC does not provide official brand customer support, helplines, or authorised repair services. All products purchased are covered solely by warranties from Realistic Graphic INC, unless expressly stated otherwise
1
90 Days
Basic
Entry-level printers
Replacement or refund for defects
Free return shipping
2
6 Months
Standard
Most office printers
Replacement or refund for defects
Free return shipp
3
12 Months
Extended
Premium equipment
Replacement or refund for defects
Free return shipping
What's Covered
Hardware Defects
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Print heads and engines
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Control panels and displays
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Paper feed mechanisms
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Network and connectivity
Our Promise
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Free replacement or full refund
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Return shipping covered
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Quick processing (2-4 business days)
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No hassle claims proces
What's Not Covered
Consumable Items
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Toner and ink cartridges
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Paper and media
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Maintenance kits after initial use
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Drums after rated lifespan
Damage From
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Accidents, drops, or misuse
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Power surges or electrical issues
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Unauthorized modifications
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Use of incompatible supplies
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Normal wear and tear
How to File a Warranty Claim
1- Email-
Contact us at info@realisticgraphicinc.com with your order number and a description of the issue.
2- Receive Return Authorization
3-Ship the Printer
We'll send you a return authorization number and prepaid shipping label within 24-48 hours.
Pack the printer securely and ship it using the prepaid label we provide.
4- Replacement or Refund
Once we receive and verify the defect, we'll ship a replacement or issue a refund within 5-7 business days.Warranty Claims Email: info@realisticgraphicinc.com Response within 24-48 hours
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